![]() ![]() For best results use an un-compressed codec like G.711 (ulaw/alaw). We, in no way block faxes and our customers are free to attempt to send and receive faxes over our network. The more sensitive devices cannot handle any irregularity in the stream and end the call too early. The difference appears to be in the sensitivity of the analog fax device itself. Our experience is that of our customers faxing over OnSIP, half of them experience no issues whatsoever, while it is a completely frustrating experience for the other half. There is no Tech Support for troubleshooting faxing issues. To that end, we want to be up-front with our customers and tell them that we do not recommend VoIP, any VoIP carrier, for faxing today. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails. Or new features could be bundled with things like telemarketing block and then totally worth it.OnSIP believes in 100% customer satisfaction. OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to streamline operations related to call recording, transfers, monitoring, reporting and more. It’s a simple service for going remote, but for businesses who require a more robust VoIP system with features like built-in CRM, integrations, and Unified Communications, you may need to explore alternatives. It’s a hosted VoIP solution centered around making remote work easier. Some requested new features cost a bit more than we want to pay - busy light indicator shouldn't be as expensive. OnSIP may be one of the solutions high on your list. There are a few features that we need - telemarketing blocking or global blocking international calling allowed but to only specific countries. So our savings are at least 30% and the functionality is much better. OnSIP believes in 100 customer satisfaction. For example, additional voicemail inboxes cost 2 each, and audio conferencing costs 14. Many features are available as paid add-ons to either the Unlimited or Pay-as-you-go plans. If you port a number, the setup fee is 15. Our monthly cost is equal to what we paid Attempting to Telephone (AT&T) for just one location. Each new number involves a 7 setup fee and a 2 monthly charge. ![]() We still intend to add several more extensions at basically, no cost. On our plan, adding extensions is super easy and free - our 2 retail spaces has general purpose shared phones. Onsip became essential part of our small biz on day one. We have a home office, and with Onsip, we can easily be at home, answer store phones when they are closed, transfer calls between locations, call any part of our business for free. As a wine club, we have thousands of members and Onsip works very well for inbound and outbound over the past 3 years. Their service works well for our 2 store business with 2 commercial kitchen. We have been very happy with Onsip as a VOIP vendor. It doesn't have a texting feature, I just use Google Voice to get this feature it just means that I have to have 2 seperate numbers for my business. So, so much easier than having my cell phone ring all the time. With my home office phone I can have up to 4 lines (depending on the phone you can have many more) and I can tell which is ringing so I know how to answer properly and helps me to be more professional. Everytime I have needed customer service I have had an excellent experience and they have taken care of each issue with great care and speed getting me back online and going again quickly. I love that I can now add business lines into my home office for a fraction of the cost of doing it through the local phone company and I have clear crisp phone service. I highly, highly recommend using this cost effective service for your at home business! PROS I have a personal coach who checks in with me every so often to ensure that things are going good as well. ![]() They have exceptional customer service I've received exactly what I needed each time. ![]()
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